Privacy & Security

Sleeper's Privacy Policy — Your data is safe with us

This page gives you a fully transparent overview of how we collect, use, and protect the information you provide while using Sleeper.

Last Updated: January 2026 Available in Bengali

Key Highlights at a Glance

  • Your data is never sold to third parties.
  • All transactions are secured with SSL encryption.
  • You may request the deletion of your data at any time.

1

What Information We Collect

When you create an account on Sleeper and at various stages of using the platform, we collect certain necessary information. This data is used solely to provide you with a better experience. Sleeper's privacy policy ensures we never collect additional information without your consent.

Identity Information
Name, date of birth, national ID number
Contact Information
Email address, mobile number
Address Information
Home address, city, country
Financial Information
Payment method, transaction history
Device Information
IP address, browser, operating system
Gaming Information
Betting history, preferred games, session duration
A copy of your national ID or passport may be requested for identity verification (KYC). This information is used solely for the verification process.
2

Purpose of Data Collection

Sleeper collects your data for strictly defined purposes. Our Privacy Policy no data is used for unspecified purposes. The primary purposes are detailed below:

Purpose Description Legal Basis
Account Management Registration, login & profile management Contractual Requirements
Identity Verification KYC Process & Age Verification Legal Obligation
Payment Processing Managing Deposits & Withdrawals Contractual Requirements
Fraud Prevention Detecting and Preventing Suspicious Activity Legitimate Interest
Customer Support Complaint Resolution & Service Improvement Legitimate Interest
Marketing Sending promotions and offers (subject to consent) Consent
You can opt out of marketing communications at any time. This can easily be changed from your account settings.
3

Cookies & Tracking Technologies

Sleeper Cookies and similar tracking technologies are used to enhance your experience on the website and app. Cookies are small text files stored in your browser that help the platform recognize you.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Remembers your preferences such as language and settings.
  • Analytics Cookies: Helps monitor site usage and improve our services.
  • Marketing Cookies: Shows relevant ads based on your interests (requires consent).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain Sleeper features.

Sleeper does not share cookie data with any third-party advertising networks.
4

Data Sharing Policy

Sleeper's Privacy Policy's core principle is simple — we never sell your personal data. In certain limited cases, sharing restricted information may be legally required or essential to operating the service.

  • Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Identity Verification Service: With approved third-party verification agencies for the KYC process.
  • Legal Authorities: To the relevant authorities in the event of a court order or legal obligation.
  • Anti-Money Laundering: To regulatory authorities in cases of suspicious financial activity.
Your data is not shared with third parties for any reason beyond those stated above. If you have any concerns, please contact us.
5

Data Retention & Period

How long your data is retained depends on the type of information and applicable legal requirements. Sleeper No data is retained beyond what is necessary.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records Up to 7 years as required by law
KYC Documents 5 years after account closure
Customer Support Chat 2 years from last contact
Marketing Information Deleted upon withdrawal of consent
Log Files & Cookies Up to 12 months

Once the retention period expires, data is securely deleted or anonymized.

6

Your Rights

Sleeper's Privacy Policy you have full control over your own data. The following rights are guaranteed to you under international data protection law, including GDPR:

  • Right to Access Data: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that the use of certain data be temporarily restricted.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You may object to the processing of your data for specific reasons.
  • Right to Withdraw Consent: You may withdraw consent for marketing or optional data use at any time.
To exercise these rights, contact our support team. We will respond within 30 days of receiving your request.
7

Security Measures

To Protect Your Data Sleeper Using the latest technology and security measures, our dedicated security team monitors the platform around the clock to swiftly address any threats.

  • 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Firewall Protection: Advanced firewalls are active to prevent unauthorized access.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Regular Security Audits: Regularly audited by independent third-party experts.
  • Data Backup: Your data is regularly backed up in a secure location.
  • Restricted Access: Only authorized personnel can access the necessary information.
If a security breach is detected, we will notify the relevant authorities and affected users within 72 hours.
8

Minor Protection

Sleeper Strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors.

Age is verified at registration, and proof of age may be requested during the KYC process. If we become aware that data has been collected from a minor, we will immediately delete that information and close the account.

If you suspect a minor is using Sleeper, please notify our support team immediately.
9

Changes to the Privacy Policy

Sleeper From time to time, this Privacy Policy may be updated. For significant changes, we will post a notice on the website and notify you via your registered email.

  • Always check the "Last Updated" date at the top of the page.
  • You will be notified before any major changes take effect.
  • Continued use of Sleeper after any changes constitutes acceptance of the updated policy.
This privacy policy was last updated in January 2026.
10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team. We're always here to help.

Response Time
Within 30 business days
Live Support
24/7 chat support available
If your complaint remains unresolved, you have the right to lodge a complaint with an international data protection authority.

Our Promise

Why Your Data Is Safe with Sleeper

We prove it through action, not just words — protecting your privacy is our top priority.

End-to-End Encryption

Every piece of data you send and receive is protected by 256-bit SSL encryption. No one can intercept your information in transit — that is our technical guarantee.

International License & Regulation

Sleeper operates under an international gaming license. Our obligation to uphold this privacy policy is legally enforced through regulatory oversight.

You Are in Control of Your Data

You have full freedom to view, correct, or request deletion of your profile. Withdrawing consent takes just a single message.

Never Sold to Third Parties

We never sell your data. No information is shared with advertisers or data brokers — that is Sleeper's commitment.

Limited Retention Period

No data is retained beyond the required period. Once legal obligations are fulfilled, data is securely deleted or anonymized.

Regular Security Audits

Independent security experts regularly audit Sleeper's systems. Any vulnerabilities identified are promptly resolved to keep your data safe at all times.


Safe Gaming

Your Privacy Is Guaranteed — Get Started Now

Your data is completely safe on Sleeper. Sign up with confidence and enjoy our world-class gaming experience.

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